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Level 3 Award in First Line Management

Overview:

The Award in First Line Management is a concise qualification which gives an introduction to the basic skills, knowledge, and understanding required by today’s first line manager. The mandatory unit in ‘Solving Problems and Making Decisions’ is designed to develop practical techniques for tackling managerial problems and decisions from gathering and interpreting information through to the effective communication of outcomes.

Course Duration:

6 Day(s)

Entry Requirements:

There are no formal entry requirements, but participants will: • Normally be either practising or aspiring first line managers with the opportunity to meet the assessment demands, and • have a background that will enable them to benefit from the programme – which is likely to be Level 2 Keyskills Literacy and Numeracy or their equivalent • Centres may provide support to intending learners who do not have this level of literacy and numeracy. • Learners who are sponsored by their employers and those without such sponsorship are equally eligible.

Cost:

£895.00 Per Person * Excl VAT

Course Outline:

Candidates will complete the following units:-

• Solving Problems & Decision Making
• Intro to Leadership
• Building the Team
• Motivating the Team
• Managing Performance
• Providing Quality to Customers

Assessment:

Assessment of mandatory units by work based assignment

Assessment of optional units (depending on the units selected, a choice of:-
• Work based assignments,
• Reflective reviews
• Knowledge reviews;
• Oral presentations,
• Role-play/scenarios
• Written reports
• Centre-devised alternatives