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You will build a portfolio of evidence to prove your competencies. Evidence may include observation of you working, questions and answers, professional discussion, witness testimonies, reflective statements and evidence of your work.
Course Duration:
6 - 12 Months
Entry Requirements:
You must be working in a Supervisory / Management role. No formal qualifications are required.
Course Outline:
Mandatory Units
B1 - Develop and implement operational plans for your area of responsibility.
C2 - Encourage innovation in your area of responsibility.
D2 - Develop productive working relationships with collegues and stakeholder.
E6 - Ensure health and safety requirements are met in your area of responsibility.
F3 - Manage Business Process.
Plus 3 Optional Units from the following:
B11 - Promote equality of opportunity and diversity in your area of responsibility
C2 - Encourage innovation in your area of responsibility
C5 - Plan change
C6 - Implement change
D1 - Develop productive working relationships with colleagues
D3 - Recruit, select and keep colleagues
D7 - Provide learning opportunities for colleagues
D8 - Help team members address problems affecting their performance
D9 - Build and manage teams
D11 - Lead meetings
D12 - Participate in meetings
E1 - Manage a budget
E9 - Manage the environmental impact of your work
E10 - Take effective decisions
E11 - Communicate information and knowledge
F1 - Manage a project
F6 - Monitor and solve customer service problems
F8 - Work with others to improve customer service
Learning Outcomes:
OCR NVQ Level 3 in Management
Assessment:
You will be assessed by the following methods:
Observations, Tutorials, Underpinning Knowledge, Professional Development, Questions and Answers. Approved prior learning.
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