|
Can't find a course? Search all of our courses here: |
|
|||||
Overview: |
|
||||
Please contact us for more information |
| 0845 0099 551 |
This course is primarily aimed at Managers, First Line Managers and Team Leaders, indeed, anyone that is involved in the problem solving and decision making process.
Course Duration:
1 Day(s)
Entry Requirements:
No formal entry requirements
Cost:
£99.00 Per Person * Excl VAT
Course Outline:
• Basic techniques for problem recognition and resolution
• The importance of involving team members in problem resolution
• Simple decision making techniques to evaluate alternative solutions
• Planning and implementing solutions
• Recognising crisis situations and how to
manage them
Learning Outcomes:
At the end of the course, delegates will be able to:
• Recognise the effects of problems and
potential problems in the workplace
• Identify causes of problems as they arise
• Involve appropriate team members in
generating solutions
• Evaluate alternative courses of action
• Select, plan and implement appropriate
solutions
• Handle crisis situations effectively
Assessment:
Delegates will complete a short assessment question paper or assignment. On successful completion of the assessment they will receive a Certificate of Training
