Overview:

This course is structured to give new team leaders an understanding and professional approach to building a team and dealing with the problems they may face in the transitional period.

Course Outline:

• Importance of role
o Role and expectations
o Who are the best leaders
o What can you bring to the team
o Past experiences
o Self belief cycle
• The team
o Know your people
o Being assertive
o Coping with difficult people
o Challenging the team
• Building for the future
o Going forward
o Setting goals
o The review process