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Give frontline staff the tools they need to deliver 'Superior Service.'
Customer Service
This course is designed for people who deal with customers either face to face or over the telephone. It is an ideal course for receptionists, switchboard operators, customer service departments and customer support centres.
Course details 
Customer Service & Telephone Skills
This course is designed for people who deal with customers either face to face or over the telephone. It is an ideal course for receptionists, switchboard operators, customer service departments and customer support centres.
Course details