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The hospitality sector spans across travel, tourism, airport/airline services, pubs, clubs hotels and catering. If you are involved with hospitality, then we've got the NVQ for you!
Level 2 Housekeeping
Suitable for Housekeepers in Hotels, Spas and Bars. Room Attendants, Holiday Camps. Hospitals, Nursing Homes, Residential Homes, Boarding Schools, Conference Centres, Entertainment Venues.
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Level 2 Food & Drink Service (Food Service Only)
Suitable for employees in Restaurants, Cafes, Public Houses and Hotels.
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Level 2 Food & Drink Service (Drink Service Only)
Suitable for employees in the licensed trade such as Public Houses, Restaurants, Hotels, Retail, Leisure and Tourism.
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Level 2 Food & Drink Service (General)
Suitable for employees in Restaurants, Cafes, Hotels and Public Houses.
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Level 2 Front Office
Suitable for employees working as Hotel Receptionists, Guest Houses and Bed & Breakfast Receptionists.
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Level 2 Professional Cookery
Suitable for employees working in Hotels, Kitchen, Restaurant employees preparing and cooking food. Chefs and Cooks.
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Level 3 Professional Cookery
You will be observed carrying out your normal working duties by an assessor. Your assessor will ask you questions to check your knowledge and may look at examples of your work.
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Level 3 Hospitality Supervision
Suitable for employees working as Supervisors in Hotels, Restaurants, Public Houses and Leisure Centres.
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Level 2 Multi-Skilled Hospitality
Suitable for employees working in the Hospitality industry.
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Level 2 Customer Service
Suitable for employees working in Hotels, Restaurants, Shops, Public Houses, Reception, Offices and Public Services
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Level 3 Customer Service
Suitable for employees working as Customer Service Assistants, Customer Relations Advisors, Receptionist, or Clerical Assistants or any other job role dealing with the public. Also for employees working in Customer Service Departments or Call Centres.
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Level 2 Food Processing & Cooking
Suitable for employees preparing and cooking food. Hotels, Kitchens, Public Houses and Restaurants. Chefs and Cooks.
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Level 2 Retail
The aim of this qualification is to contribute to the skill, knowledge and overall performance of the Retail industry's workforce. It provides a first insight into the principles and processes of retail and will aid career progression.
The NVQ is designed for people who are involved in either stock storage and order processing, preparing products for sale, merchandising and selling goods, customer service, hygiene and goods movement or a combination of these areas.
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Level 3 Retail
NVQ Level 3 Retail is for individuals whose role consists of day to day operations and they are preferably working in/moving towards a supervisory role, but may be suitable for anyone who wishes to improve their existing retail skills.
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